Signature Dark
Experience the velvety depth of our 72% single-origin cocoa, crafted for the true connoisseur.
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Phone
+91 88605 93243
Email
rugal@gmail.com
Address
3/78 , Geeta Colony, Delhi-110031
Business Hours
Mon – Sun: 9:00 AM – 7:00 PM
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Got Questions?
Frequently Asked Questions
Find quick answers to common questions about our fabric sourcing, quality standards, order processes, and global shipping policies.
1. How do you keep the chocolate from melting during delivery?
Every order is packed in temperature-controlled, insulated boxes with reusable cold packs. We also time our shipments to avoid weekend transit delays, ensuring your chocolate arrives with a perfect, glossy finish.
2. Are your fruit infusions made with real fruit?
Absolutely. We never use artificial syrups, purees, or flavor extracts. We fold real, freeze-dried orchard fruits and wild berries directly into our stone-ground cocoa for an authentic, natural taste.
3. How should I store my chocolate, and how long does it last?
Store your chocolate in a cool, dry place (around 60-65°F) away from direct sunlight. Because we use real ingredients and zero artificial preservatives, our chocolates are best enjoyed within 4 to 6 weeks of delivery. We do not recommend refrigerating them, as it can ruin the texture and cause condensation.
4. Can I send an order as a gift?
Yes. All our chocolates arrive in premium, elegant packaging ready for gifting. You can add a personalized gift message at checkout, and we never include pricing or billing receipts inside the shipping box.
5. Are your chocolates vegan or gluten-free?
Our signature Dark Chocolate and Fruit collections are naturally vegan and dairy-free. All our chocolates are inherently gluten-free, though they are crafted in a facility that also handles tree nuts and dairy.
6. How long will it take to receive my order?
We process and hand-pack orders within 24 hours. To ensure absolute freshness and prevent melting in transit, all orders are shipped via expedited 2-3 day delivery.